Skip to content
DivineBooking

Reminders and call lists

Email reminders, with a call list for phone-only clients

DivineBooking supports daily email reminder runs and a call list for clients reception needs to phone. Keep both kinds of client in the same booking system without requiring everyone to have email.

Grab Robin’s booking12-second walkthrough · example bookings
Watch with a text walkthrough →

The front-desk moment

Tomorrow’s appointments include clients with email, clients who prefer a call, and clients who should not receive a reminder. Reception needs to know who still needs attention.

What your team does next

Use the reminder page to review the run and work through the call list. Phone reminders remain a human conversation with the salon.

How it works

  1. 01

    Set up the business’s reminder details

    Configure email reminder templates and your reply-to address. Your team can also decide whether reminder emails include a manage-booking link.

  2. 02

    Keep contact preferences with the client

    Record email or phone contact details and the client’s reminder preference. The per-client reminder opt-out lets staff respect a request not to send reminders.

  3. 03

    Review the daily run

    The reminders page shows the run and messages so reception can check what was sent and what needs follow-up. A manual run is available when the team needs it.

  4. 04

    Work the call list

    Phone-only clients belong on the daily call list. Reception can record a reached client or a left message, and print the list for use at the desk.

Before you switch

Are text-message reminders included?

Automated SMS reminders are not available today. Current reminder workflows use email and a staff-operated phone call list.

Can clients reply directly to the salon?

Yes. Set the business’s reply-to email in reminder settings. Replies go to that address while the message is sent through DivineBooking’s verified sending address.

Does the software call clients automatically?

No. DivineBooking prepares the call list. Your receptionist makes the calls and records the outcome.

See the rest of the working day

Staff calendar →Online and phone bookings →Visible cancellations →Service templates →

Your calendar, with less effort

Try it with your team.

Add a few services and staff, then test the bookings and changes your reception handles every day. Review the calendar together before you switch.

Start free →Plan your switch

30 days free · $19 CAD per location / month · unlimited staff