Clerk
Used by the application- Purpose
- Staff sign-in and session management
- Data involved
- Account identifiers, email, session and security metadata
- Processing location
- Vendor-managed processing; may occur outside Canada
Data + privacy
Your calendar should not own your business.
The business controls its client relationship. DivineBooking processes scheduling data to provide the calendar; it is not a consumer marketplace or a lead broker.
Control
The client list stays with the business.
We do not sell leads back to a business, create a public consumer profile as a condition of scheduling, or sell personal information to advertising networks.
Collection
We store what the calendar needs.
Workspace settings, staff access, services, availability, client contact details, appointments, change history, and message-delivery state. Email is not required for every client.
Caching
Private booking responses are not public content.
Responses containing client or appointment information are sent with private, no-store cache instructions instead of being treated as public CDN content.
Portability
Leaving should be understandable.
Workspace owners can request an export of core scheduling records. Export scope, attachment handling, and deletion timing should be confirmed before a workspace closes.
Reviewed August 13, 2026
Services that may process data
Processing location is provider- and deployment-specific. DivineBooking does not currently promise that all storage and processing stays in Canada. Optional services receive data only when the related feature is configured or deliberately used. The optional import helper is off by default and shows its disclosure before an iCalendar file is uploaded or CSV samples are sent.
Railway
Used by the application- Purpose
- Application services and PostgreSQL infrastructure
- Data involved
- Workspace, client, appointment, service and operational data
- Processing location
- Deployment-specific; DivineBooking does not make an all-data-in-Canada promise
Cloudflare
Active where configured- Purpose
- Object storage and edge services
- Data involved
- Stored files, request metadata and network-security information
- Processing location
- Vendor network and configured storage locations
Inngest
Used when configured- Purpose
- Scheduled and retryable background jobs
- Data involved
- Job events, workspace identifiers and execution metadata
- Processing location
- Vendor-managed processing; may occur outside Canada
Resend
Used when configured- Purpose
- Booking confirmations and reminder email
- Data involved
- Recipient address, message content and delivery metadata
- Processing location
- Vendor-managed processing; may occur outside Canada
Sentry
Active where configured- Purpose
- Application error reporting
- Data involved
- Error, device, request and diagnostic metadata
- Processing location
- Vendor-managed processing; may occur outside Canada
- Purpose
- One-way calendar connection selected by a staff member
- Data involved
- Connected-account identifier and appointment event details
- Processing location
- Google-managed processing
Anthropic
Optional, user initiated- Purpose
- Suggesting column or event mappings during an import
- Data involved
- CSV column names and up to three sample rows, or unparsed iCalendar event fields in batches; samples can contain names, email, phone, notes, or appointment details
- Processing location
- Vendor-managed processing; may occur outside Canada
Vercel
Marketing site only- Purpose
- Hosting, aggregate website analytics, and performance measurement
- Data involved
- Public-site route and referrer, device and browser details, approximate location, request and performance metadata; not the booking database
- Processing location
- Vendor network
Stripe
Workspace subscription billing- Purpose
- Secure checkout, recurring billing, invoices, and the billing portal
- Data involved
- Billing contact and payment details entered with Stripe; DivineBooking retains customer, subscription, status, and renewal identifiers but not full card details
- Processing location
- Vendor-managed processing; may occur outside Canada
Named for transparency, not currently live
Twilio · SMS delivery
Not currently offered as a live plan feature. The privacy notice and pricing details must be updated before client data is sent through it.
This is the plain-language operating explanation. Read the Privacy Policy and Terms of Service for the governing notices.
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