See what happens when a client cancels
A DivineBooking calendar walkthrough showing a cancellation remain visible with its reason while the appointment time becomes available again.
The walkthrough, in words
Instrumental music accompanies the on-screen explanations. The text below covers the workflow without needing to play the video.
- 01
A client calls to cancel an appointment. Reception works from the existing booking.
- 02
Cancel the appointment and record a reason. Cancellation changes its status.
- 03
The appointment stays visible with a faded, patterned appearance. The client and service remain recognizable.
- 04
The cancelled booking no longer blocks the time. Reception can see the change and book the opening again.
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